Network Engineer – Operations|
To complement our rapid growth, we are actively sourcing for a Network Engineer to operate in a 24/7 Software-as-a-Service (SaaS) environment maintaining IP Networking components in a production setting.
Qualifications & Requirements
3-5 years of experience in Medium to large networks, IP Routing, Switching, and Security principles.
Demonstrate knowledge of platform operating systems (router platforms, LAN, WAN, and router protocols) MPLS, OSPF, and BGP, and how they interact with the network
Demonstrated operational success with an exceptionally strong data-driven analytical approach towards solving complex challenges
Telecommunications experience - VoIP, RTP, SIP peering/trunking and SBC is a huge plus
Experience with implementations of solutions involving large data centers, interoffice routing plans, site2site VPNs, FWs, IPSec, monitoring, etc. is a plus
Hands-on skills for Cisco IOS is required and Nexus OS preferred, connect lab equipment, proof of concept; Documenting solutions with diagrams and proper description is required
Knowledge and experience in Cisco Nexus 7k/5k/2k, Cisco ASA 5585 firewalls, ASR 1000 and 2000 Routers, 3750 and 4900 Switches, SSL-VPN, Cisco Wi-Fi, authentication servers.
Experience with incident response, information assurance, computer security best practices, system hardening, vulnerability management, antivirus, SIEM, firewalls, IPS/IDS monitoring, and techniques for analyzing TCP/IP network traffic and event logs
Knowledge of Linux network functions; Saas/Cloud-based software environment a plus, but not required
Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences. For more information visit www.five9.com.