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Job Title: DevOps Engineer
Location: Remote, US United States
Position Type: Full Time
Post Date: 04/16/2021
Expire Date: 06/15/2021
Job Categories: Information Technology
Job Description
DevOps Engineer
Design, implementation, and automation of large-scale distributed systems
Build tools and automation that help Five9 achieve higher availability, scalability, latency, and efficiency
Work with Engineering teams to deliver high quality software in a fast-paced environment
Monitor production and development environments to build preventive measures and provide a seamless customer experience
Work with delivery teams on software improvements to achieve higher availability and lower MTTD
Qualifications & Requirements
5+ years of Software Development Life Cycle experience preferably Agile Scrum.
2+ years of Systems and Networking experience
2+ years of public cloud experience (GCP or AWS)
Experience with Incident Management Process, SRE best practices and continuous improvements
Excellent problem solving and analytical skills
Experience designing large scale distributed systems
Orchestration and management of containers using Kubernetes, Helm, GKE and Docker
Experience with Gitlab, Jenkins, Vagrant, ArgoCD, Spinnaker, CI/CD methodologies & tools
Experience with Infrastructure as Code (Terraform), Python or other scripting languages
Experience with config management tools such as Ansible, Puppet, or Chef
Experience in one or more monitoring systems: Prometheus, New Relic, AppDynamics, or LogicMonitor
Experience with messaging and indexing applications such as Kafka, Zookeeper, FLINK, RMQ, and Solr
Experience with SIP telephony applications such as Freeswitch, Asterisk, Kamailio and WebRTC is a plus
Strong verbal and written communications skills
BS in Computer Science or equivalent experience
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Contact Information
Company Description:
Five9 is a leading provider of cloud contact center software for the digital enterprise, bringing the power of cloud innovation to customers and facilitating more than three billion customer interactions annually. Five9 provides end-to-end solutions with omnichannel routing, analytics, WFO, and AI to increase agent productivity and deliver tangible business results. The Five9 platform is reliable, secure, compliant, and scalable; designed to create exceptional personalized customer experiences. For more information visit www.five9.com.
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