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Job Title: Capgemini FS Insurance Account Executive / Client Partner
Company Name: Capgemini
Location: Cambridge, MA
Position Type: Full Time
Post Date: 04/20/2022
Expire Date: 05/21/2022
Job Categories: Computers, Software, Consulting Services, Information Technology, Insurance, Sales, Executive Management, Quality Control, Research & Development, Environmental
Job Description
Capgemini FS Insurance Account Executive / Client Partner

Capgemini is a global leader in consulting, digital transformation, technology and engineering  services. The Group is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50-year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. Today, it is a multicultural company of 270,000 team members in almost 50 countries. With Altran, the Group reported 2019 combined revenues of €17billion.


Visit us at www.capgemini.com. People matter, results count.





JOB TITLE:  Capgemini FS Insurance Account Executive / Client Partner        


Main purpose of the role:

  • As the acting “CEO” of an account, Executive will lead and further develop existing client relationship, be responsible for full account P&L, growth, and profitability

  • Provide strategic direction and drive business with client to achieve revenue growth, profitability and continuing customer satisfaction

  • Maximize opportunities across all service lines, taking accountability for qualification and closure of all new business within the account

  • Develop and successfully take to market offerings tailored to the appropriate industry

  • Build out team, intellectual property and solution set to deliver offerings

  • Provide the necessary direction and management of the Account Team, identifying and implementing any development needs as required.

  • Work closely with the Practices and Solutions teams to develop and win a pipeline of new/add-on business.


Key Responsibilities:

Strategic / Business Development

  • Create/identify opportunities within existing and new clients using a blend of relationship-building, visionary industry knowledge, intellectual capital, and a command of Capgemini’s offerings in order to create engagement opportunities

  • Conduct and manage negotiations for new, add-on and existing services to ensure commercial viability and realistic expectation setting

  • Develop and manage the overall account plan and forecast and provide monthly status reports

  • Meet operational requirements for pipeline and sales tracking and reporting


Client Delivery and Engagement

  • Serve as Executive Sponsor and key escalation point for the customer and work with Managers from other service lines within Capgemini to ensure that service provision meets both SLAs & expectations

  • At the Board and Senior Management Level, ensure that Capgemini is positioned effectively within client and is well represented for potential major new projects or bids

  • Advise clients on digital and transformation trends, best practices, and the application of emerging technologies and legacy systems modernization

  • Establish and develop long-term customer commitment through maintaining strong customer satisfaction

  • Be seen by the client as a trusted advisor.  Develop positive relationships and regular contact with key client stakeholders at senior/board level

  • Oversee day to day delivery of the services provided to the client

  • Work across disciplines to ensure a consistent, one Capgemini approach to client engagement

  • Ensure that all programs/project/services are consistently delivered to agreed client expectations taking account of time, budget, quality and acceptable risk

  • Establish a positive working environment for Capgemini delivery resources involved in client projects

  • Manage delivery teams across various countries


Team Leadership

  • Set direction, and provide coaching, mentorship and manage the performance of account team of 25 -50 people or greater at various levels and locations

  • Actively build morale for an inclusive and diverse team and position programs for success

  • Have previously led delivery of technology services around several of the following: ERP/Packaged Business Solutions, Cloud Solutions, CRM, Digital Customer Experience, Omni Channel, Supply Chain, Insights/Analytics & Data, Technology Transformation, Custom Software Development, Testing, etc.

  • Work closely with Delivery Management to ensure that expectations are managed, and that appropriate support and development is available


Key Skills / Experience Required:

  • Experience working as a senior client/account management in a professional services/consulting organization to include managing an account P&L of 20mm or greater.

  • Demonstrated experience driving accelerated growth of 20mm/year or greater

  • Proven track record of delivering business solutions and outcomes leveraging technology

  • Experience operating at CXO level, and ability to demonstrate excellent client relationships

  • With an empathetic approach, ability to respond to the needs of stakeholders

Location: Multiple locations


Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.


This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship.



Click the following link for more information on your rights as an Applicant : http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law


Qualifications & Requirements
-  A minimum of 12 years experience with client facing consulting engagements
-  A minimum of 12 years experience managing multiple projects, assigning and managing work activities, meeting deadlines and developing project management reporting
-  A minimum of 12 years experience working with the design, implementation, and support of knowledge management solutions and related technologies for collaborative information sharing
-  A minimum of 12 full life cycle large project implementations
-  A minimum of 12 years experience working with current solution configuration and process
-  A minimum of 15 years in a Delivery Lead role leading a project team both onshore and offshore
-  A minimum of 15 years knowledge of integration points and the order in which they must be executed
-  A minimum of 15 years functional leadership experience in related solution
-  Proven experience managing and leading small to large teams
-  Extensive experience with management consulting or consulting services
-  Excellent analytical and problem solving skills
-  Excellent verbal and written communication skills
-  Strong executive presence and ability to interact with top executives
-  Successful teamwork experience & demonstrated leadership abilities
-  Bachelors Degree in a related area of study
-  15 years of related work experience
-  MUST be willing to travel extensively, up to 100%
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Contact Information
Company Name: Capgemini
Company Description:

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