Human Resources Manager|
Under the general direction of the Senior Manager, the Human Resources Manager is responsible for sourcing and recruiting talent for our visitor- facing, departments in compliance with Museum policies, state and federal laws and regulations and aligned with the Museum’s commitment to diversity and inclusion. Provide employee relations support, conduct exit interviews and assist as needed with employment orientations. Serve as primary Human Resources liaison with regard to community engagement and initiatives, employment authorization compliance and employment background checks.
Develop and maintain an extensive network to source a culturally diverse and talented applicant pool. Recommend cost effective advertising and recruitment strategies. Write ads for print and online recruitment. As necessary, serve as HR liaison to community based organizations, including participation in panel discussions, community events and open houses, job fairs and interviewing skills workshops. Work closely with hiring managers to promote the Museum’s goals in support of diversity and EEO policy. Responsible for researching job fair events and orchestrating logistics for all job fairs, including managing vendor relationships, event subscription and assembling and displaying all necessary materials for the event.
Review employment applications and interview job applicants to evaluate education and training, job skills, work history, compensation requirements and other qualifications in compliance with Museum hiring and EEO policies and employment laws. Inform applicants about the job application process through Workforce Now Applicant Tracking System and overview job duties and requirements, compensation and benefits, work schedules, work conditions and other employment information. Work with hiring managers to arrange interview schedules. Conduct interview, obtain and document employment references, evaluate compensation for salary equity, extend job offers, and notify job applicants who are not selected.
Assist with facilitation of one-on-one employee and group orientation programs for all new hires and transfers. Work closely with Benefits Coordinator to ensure that all new hires participate in the monthly orientation program. Ensure that all orientation paperwork is completed accurately and on time to meet payroll and benefits enrollment deadlines.
Counsel and guide managers to ensure that HR procedures, practices and policies are followed. Assist with the interpretation of employment policies including assistance with job descriptions, staffing requisitions, change forms, etc. Counsel managers on handling sensitive employee relations issues, including coaching, grievances, disciplinary action process, documentation and other related matters. Advise managers on appropriate interview protocol and processes to ensure legal compliance.
Must develop in-depth understanding of the various union contracts that apply to the Museum bargaining units in order to interpret and apply them as necessary.
Counsel employees regarding internal transfer requests, promotions and career development as well as other issues pertaining to Museum employment.
Serve as primary HR record keeper for all employment background checks conducted through the Museum’s background agency, “HireRight.”. Ensure all potential new hires receive a background check before offers are extended. Consult with Director of Protective Services on matters requiring security expertise and guidance pertaining to background checks.
Serve as primary record keeper of I-9 forms to ensure work authorization compliance; keep employment team and hiring managers abreast of any changes or difficulties. Maintain file for employees with term visas scheduled to expire and follow up accordingly.
With employment team, participate in developing and facilitating annual high school and college “Job Search” workshops. Collaborate with and advise the Learning and Community Engagement (LCE) managers on recruitment activities including hiring for paid internships and teen programs.
Oversee weekly job posting process and online advertisement. Assist with management of Workforce Now Application process as needed.
Assist with HR projects or events, formal or informal surveys and employment verifications as needed.
Perform other duties as required.
Qualifications & Requirements
Bachelor’s degree with three or more years of experience in recruiting and employee relations. Strong recruiting skills a must.
Experience interviewing job applicants and conducting employee background and reference checks. Knowledge of competency-based interviewing.
Experience with progressive disciplinary processes. Ability to communicate effectively with managers, HR colleagues, employees, union representatives, protective service staff, among others.
Familiarity and knowledge of standard onboarding documents including I-9 compliance procedures and immigration and visa paperwork.
Excellent interpersonal skills. Ability to work independently and in conjunction with HR team. Collaborative approach to working with Museum managers and staff.
Strong organizational and time management skills. Excellent attention to detail. Ability to maintain confidentiality.
Extensive experience with Microsoft Office Suite including word, Excel and PowerPoint. Experience with HR databases.
Experience in labor relations desirable.
Salary Range and Schedule:
Full-Time Salary, 35 hours per week
$70,000 - $75,000
The Museum of Fine Arts, Boston, is an Equal Opportunity Employer. We are committed to building a culturally diverse and inclusive work environment and strongly encourage and welcome an application pool that reflects our commitment.