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Job Title: Sr Human Resources Manager
Company Name: Museum of Fine Arts Boston
Location: Boston, MA United States
Position Type: Full Time
Post Date: 09/15/2021
Expire Date: 11/15/2021
Job Categories: Human Resources
Job Description
Sr Human Resources Manager
Under the direction of the Director of Human Resources, the Senior Manager, Human Resources has management oversight for the HR employment team and function. With two HR business partners reporting directly into them, the Sr. Manager has the lead role in ensuring that our hiring practices are aligned with the Museumís commitment to diversity, equity, inclusion and accessibility. They will stay current with best practices in employment and talent management and will update the Museumís practices, policies and procedures in these key areas.

The Senior Manager acts as the HR business partner to assigned divisions and departments including Financial, Learning and Community Engagement, Communications, Member and Visitor Services, Protective Services and Retail. They are responsible for the recruiting and staffing in those divisions and departments along with handling various employee relations issues.
The Sr. Manager Works closely with the Director of Human Resources on a variety of HR initiatives, employee relations, special projects and programs.


Oversees the employment and talent management processes and ensures consistency and compliance. Stays current with the latest employment and talent management trends. Collaborates with employment team and hiring managers to explore and identify new recruitment sources that generate talented and culturally diverse applicant pools.

Hires, trains, mentors, evaluates and encourages ongoing development of HR employment team staff. Assigns special projects as needed.

Provides HR support to assigned divisions and departments including but not exclusive to staffing, compensation, policy interpretation, performance management, labor relations, terminations, training and development and emerging issues. Keeps the Director of HR apprised of issues or challenges, including those with potential litigation.

Using the talent management database, reviews applications and works with hiring managers to select candidates for interviews. Pre-screens candidates and evaluates work history, experience, education, skill set, salary expectations, etc. Serves as primary liaison with candidates, including providing information about the Museum, department, position and benefits.

Conducts employment references, background checks and extends verbal and written offers.

Reviews vacancies on an ongoing basis and updates postings on Workforce Now, MFA.org, and various job posting sites. Monitors EEO metrics. Partners with hiring managers to develop recruitment strategies to target qualified applicants.

Develops and maintains a wide network including but not limited to community partners, referrals, job fairs, on-campus/virtual career events, professional publications, professional email distribution lists, etc.

Assists with onboarding/orientation process as necessary.

Counsels and coaches employees on transfers, promotions and career direction.

Counsels and coaches managers on a myriad of employee issues including the hiring and interview processes, conducting employee evaluations, devising performance plans, conducting progressive disciplinary processes, handling grievances, terminations and other relevant employee issues.

Investigates and documents employee relations issues or complaints. Ensures legal compliance by monitoring and implementing applicable federal and state requirements, maintaining records and representing the organization at hearings.

Conduct exit interviews and review results with appropriate managers.

Assists in administering the compensation program. Meets with department heads and managers to evaluate and rate job descriptions. Participates in benchmark salary surveys to support salary decisions for the Museum.

Monitors the accurate record keeping of I-9 forms and visa expiration dates.

Responsible for writing, updating and interpreting HR and Museum policies.

Represents HR department in various Museum-wide projects and initiatives.

Perform all other duties as required.
Qualifications & Requirements
Ten plus years working as an HR professional in a complex and fast-paced environment

Five plus years of management experience in an HR environment

Exceptional recruiting skills with a proven record of accomplishment

Exceptional skills in handling employee relations issues

Bachelorís degree in business, HR or related field.

SHRM HR Certification desirable

Committed to advancing diversity, equity, inclusion and accessibility

Demonstrated leadership skills with the ability to motivate and inspire direct reports and colleagues

Experience in labor relations

Must have a collaborative style and work well with colleagues at all levels

Proven ability to multi-task while maintaining high standards

Excellent written and verbal communication skills

Proficiency in Microsoft Office applications required


Full time, 35 hours a week; Monday through Friday 9am Ė 5pm

Salary range: $95,000 - $110,000

The Museum reserves the right to change job descriptions. While this job description is intended to include essential duties, it is conceivable that job duties may change before the job description is officially revised.
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Contact Information
Company Name: Museum of Fine Arts Boston
Company Description:
Museum of Fine Arts Boston
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