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Job Title: Program Support Assistant
Company Name: Veterans Health Administration
Location: Syracuse, NY
Position Type: Full-Time
Post Date: 10/16/2021
Expire Date: 11/27/2021
Job Categories: Administrative and Support Services, Agriculture, Forestry, & Fishing, Arts, Entertainment, and Media, Computers, Software, Government and Policy, Healthcare, Practitioner and Technician, Human Resources, Information Technology, Internet/E-Commerce, Medical, Web Technology, Nonprofit and Volunteer Services
Job Description
Program Support Assistant
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 11/03/2021. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience as described below: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of the capabilities, operating characteristics, and advanced functions of a variety of types of software, e.g. Share point, database, excel, word processing, Outlook, CPRS, IFCAP, TMS, VATAS, VISTA as well as any additional required systems. Knowledge of a body of standardized rules, procedures, and operations of the Clinical Support ICC to perform the full range of standard clerical assignments and resolve recurring problems by recognizing the dimensions of the problem involved, collect the necessary information, establish facts, and take or recommend actions based upon application or interpretation of established guidelines. Knowledge of medical terminology in general and in order to transcribe technical material. Knowledge of pay setting, human resources operations, MSS requests, LEAF requests and all other operational aspects needed to oversee the operations of the clinical services' MSAs in providing clinical support to the ICC's departments. Knowledge of secretarial/clerical and administrative/program concepts and practices to complete assignments and recommend changes to existing procedures or to develop new ideas to enhance or streamline procedures. Must have telephone skills to deal effectively with facility staff, representatives from service organizations and a variety of professional, civic, and government bodies, as well as with University contacts. You will be rated on the following Competencies for this position: Administration and ManagementAnalytical ThinkingAuditingClerical Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking; standing; bending; carrying of light items such as papers, books, small parts; or driving an automobile, etc. At times frequent trips to other service line offices (including medical media) are required. No special physical demands are required to perform the work. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
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Contact Information
Company Name: Veterans Health Administration
Website:https://www.usajobs.gov:443/GetJob/ViewDetails/617410800?utm_source=VHA&utm_medium=Job%20Board&utm_campaign=HBCU
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