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Job Title: Field Service Technician
Company Name: Motorola Solutions, Inc.
Location: Salisbury, MD United States
Position Type: Full Time
Post Date: 05/02/2022
Expire Date: 09/14/2022
Job Categories: Computers, Software, Customer Service and Call Center, Government and Policy, Healthcare, Practitioner and Technician, Information Technology, Installation, Maintenance, and Repair, Law Enforcement, and Security, Sales, Medical
Job Description
Field Service Technician

Company Overview

Motorola Solutions is there for our customers when everything is on the line. In extreme moments — when a hurricane lands or when a fire breaks out. And in everyday moments — when a package arrives just in time for the holiday or when a child doesn’t miss the school bus home. 

We unify voice, data, video and analytics in one integrated ecosystem to enable individuals, businesses and communities to work together in more powerful ways. To help people make better decisions, act confidently and be their best in the moments that matter. Bring your passion, potential and talents to Motorola Solutions and connect with a career that matters.


Department Overview

It’s not just about having the right technology, it’s about achieving peak performance. Motorola Solutions has served as a trusted partner to government agencies and enterprises worldwide for more than 85 years. Our years of leadership, innovation and experience managing and supporting hundreds of networks in more than 100 countries help answer the challenges of mission critical operations – ensure continuity, enhance productivity and reduce risk – helping achieve peak performance. When every second counts and performance reliability is a must – we are ready and able to serve today, tomorrow and into the future.


Job Description

  • Provide technical support on specialized telecommunications systems and public safety  product applications. 
  • Troubleshoot Motorola’s software-driven electronics, provision communication system infrastructure, perform optimization of RF and Broadband architecture including legacy analog, advanced digital P25 and data infrastructure.  

  • Maintain, optimize, test, support and document complex communications systems. 

  • Perform preventative maintenance routines to ensure proper system operation with a focus on trend analysis and documentation of results.

  • Develop solutions to difficult technical problems encountered as part of system maintenance, upgrades or support issues.

  • Continuous training in the latest technologies and troubleshooting techniques.

  • Team with Engineering, Project Management, and Sales personnel to effectively maintain, optimize and support advanced communication systems which meet or exceed customer expectations.

  • Perform maintenance of server hardware/OS and software infrastructure and troubleshoot to resolve system/application related issues.

Preferred Candidate Experience 

  • Very strong knowledge of wired communications systems, such as local area networks (LAN) and wide-area networks (WAN)

  • Proficient in computer network installation, configuration, and maintenance systems to include cabling, routers, switches, firewalls, and bridges. 

  • Experience with R.F. interfaces and systems such as transmitters, receivers, and antenna networks.

  • Knowledge in standard telephony, dedicated data circuits, and packet switching techniques.

  • Strong self-management skills and "people" skills to work closely with Motorola’s customers and subcontractor (MSS) community, as well as Motorola Sales, Engineering, Project Management, and Customer Service teams.

  • Able to solve customer problems quickly during stressful situations.

  • Experience with logging recording systems

Candidate Requirements

  • Must be a U.S. citizen with the ability to obtain necessary security clearance as required by government contract.

  • Must possess a valid driver’s license and have a clean driving record.

  • Must be able to pass a background check

  • 2 year associates in electronics or IT preferred.

  • Unique combinations of both multi-site RF communications systems and/or computer/networking skills are preferred.

  • 2+ years experience in one of the following: Electronics Technician, System Technologist, System Manager, or Field Service

  • Experience with one or more of the following: LMR, RF systems, RF interfaces, wired/wireless communication systems or networking equipment

#LI-CC1


Basic Requirements

  • Associates Degree OR Technical Certificate OR 2+ years as an Electronic or Field Technician/Specialist - LMR, RF, IT or Networking

Vaccine Requirement

Motorola Solutions has implemented a voluntary COVID-19 vaccination policy.  We strongly encourage all employees to be fully vaccinated.  Additionally, certain local governments or Motorola Solutions' customers may have vaccine requirements that apply to some of our employees.  These employees are required to submit proof of vaccination to Motorola Solutions and maintain compliance with these requirements.


Travel Requirements

10-25%


Relocation Provided

None


Position Type

Experienced


Referral Payment Plan

Yes

Our U.S. Benefits include:

  • Incentive Bonus Plans
  • Medical, Dental, Vision benefits effective Day 1
  • 401K with Company Match and Day 1 vesting
  • 9 Paid Holidays
  • Generous Paid Time Off Packages
  • Employee Stock Purchase Plan
  • Paid Parental & Family Leave
  • and more!


EEO Statement

Motorola Solutions is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran's status, or, any other protected characteristic.

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Contact Information
Contact Name:
Company Name: Motorola Solutions, Inc.
Contact Email:
Website:https://motorolasolutions.wd5.myworkdayjobs.com/Careers/job/Salisbury-MD/Field-Service-Technician_R24275?source=APPLICANT_SOURCE-3-322
Company Description:
At Motorola Solutions, we create technologies our customers refer to as their lifeline. Our technology platforms in communications, software, video and services help our customers work safely and more efficiently. Whether it's helping firefighters see through smoke, enabling police officers to see around street corners, or reliably keeping the lights on in homes and businesses around the world, our work supports those who put their lives on the line to keep us safe. Bring your passion, potential and talents to Motorola Solutions, and help us usher in a new era in public safety and security.
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