Home Invites Members Groups Events Careers Videos News Photos Blogs Polls Forums Chat
Home > Career Center > Job Seekers > Job Search
Job Title: Personal Banker (Full Time) Polk Highland District
Company Name: WELLS FARGO BANK
Location: Lakeland, FL
Position Type: Full Time
Post Date: 05/18/2022
Expire Date: 07/15/2022
Job Categories: Banking, Customer Service and Call Center, Finance/Economics, Financial Services, Human Resources, Internet/E-Commerce, Military, Executive Management, Web Technology
Job Description
Personal Banker (Full Time) Polk Highland District

About this role:

Wells Fargo is seeking an Associate Personal Banker (SAFE) for Branch Banking as part of the Consumer and Small Business Banking division. Learn more about our career areas and lines of business at wellsfargojobs.com.

In this role you will:

  • Participate in delivery of exceptional customer experience by building relationships through proactive outreach as well as proposing appropriate products, services, and digital solutions to help customers succeed financially

  • Assist customers with basic requests related to opening new accounts, completing service requests, and submitting credit applications

  • Receive direction from managers and exercise judgement within defined policies and procedures

  • Develop understanding of bank products and services to connect to customers' needs

  • Interact with customers to demonstrate care and build relationships

  • Provide appropriate options for bank products and services to customer

  • Refer customers' financial needs to other bankers and partners as needed

  • This SAFE position has customer contact and job duties which may include the offering/negotiating of terms and/or taking an application for a dwelling secured transaction

  • As such, this position requires compliance with the SAFE Mortgage Licensing Act of 2008 and all related regulations

  • Ongoing employment is contingent upon meeting all such requirements, including acceptable background investigation results

  • Individuals in a SAFE position also must meet the Loan Originator requirements under Regulation Z (LO) outlined in the job expectations below

Required Qualifications:

  • 6+ months of Interacting with Customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, and/or education

Desired Qualifications:

  • Customer service focus with experience handling complex transactions across multiple systems

Experience proactively engaging with customers through outreach via phone or email

  • Ability to educate and connect customer to technology and share the value of mobile banking options

  • Ability to help customers succeed financially by offering introductions to additional team members as appropriate

  • Experience working with others on a team to meet customer needs

  • Experience fostering and developing strong customer relationships

  • Ability to build strong relationships with internal partners

  • Ability to follow policies, procedures, and regulations

  • Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss

  • Ability to interact with integrity and professionalism with customers and team members

  • Relevant military experience including working with military protocol and instructions, enlisted evaluations, officer/leadership reporting

  • Relevant military experience including working in personnel benefits management, processing military personnel orders or transitions, wartime readiness operations, human resources or military recruiting

  • Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

  • Support customers and employees in resolving or escalating concerns or complaints

Job Expectations:

  • Ability to work weekends and holidays as needed or scheduled

  • Maintains a cash drawer, cash handling, and balancing and spends up to 30 percent of time completing service-related tasks as needed

  • This position requires SAFE registration at the time of employment. Wells Fargo will initiate the SAFE registration process immediately after your employment start date. The Nationwide Mortgage Licensing System (NMLS) website (http://fedregistry.nationwidelicensingsystem.org ) provides the MU4R questions and registration required for employment in this position

  • Individuals in Loan Originator (LO) positions must meet the Consumer Financial Protection Bureau qualification requirements and comply with related Wells Fargo policies. The LO qualification requirements include meeting applicable financial responsibility, character, general financial fitness and criminal background standards. A current credit report will be used to assess your financial responsibility and credit fitness, however, a credit score is not included as part of the evaluation. Successful candidates must also meet ongoing regulatory requirements including additional screening, if necessary.

LOCATIONS: NOT ALL LOCATIONS MAY HAVE OPEN AVAILABILITY

Combee Rd 1414 S. Combee Road Lakeland 33801

Cypress Garden 5720 Cypress Gardens Blvd. Winter Haven 33820

Daven Port 305 Davenport Boulevard Davenport 33837

DeSoto Square 3200 US Highway 27 South Sebring 33870

Haines City 615 E Hinson Ave. Haines city 33844

Harden Blvd 1515 Harden Blvd Lakeland 33803

Havendale West 605 Havendale Blvd Auburndale 33823

Lake Wales 149 E Stuart Ave. Lake Wales 33853

Lakeland Main 113 S. Tennessee Ave. Lakeland 33801

Marcum 6711 US Hwy 98 N. Lakeland 33809

Ovations at Reunion 8100 Old Lake Wilson Rd Davenport 33837

Winter Haven Main 203 Avenue A NW Winter Haven 33880

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Share |
Contact Information
Company Name: WELLS FARGO BANK
Website:https://ad.doubleclick.net/ddm/clk/418092397;252059082;l?https://www.wellsfargojobs.com/job/-/-/1251/30686754704?utm_source=hbcuconnect.com&utm_campaign=enterprise_media&utm_medium=niche_site&utm_content=job_posting&ss=paid
Apply Now | Forward Job to a Friend | More Jobs From This Employer

(Advertise Here)
Who's Online
>> more | invite 
Latest Photos
>> more | add
Most Popular Bloggers
tanisha grant has logged 26287 blog subscribers!
elynor moss has logged 10201 blog subscribers!
>> more | add 
Latest Member Activity
jadora james just edited her profile. 09:05PM
charlie hardy just edited his profile. 02:33PM
charlie hardy just became a new member. 02:30PM
yaa astar just became a new member. 02:13PM
toluwanimi ijarotimi just became a new member. 04:01AM
michael braco just became a new member. 06:36AM
melonna clarke just became a new member. 02:16PM
cornelius davis just became a new member. 09:07PM
john munoz just became a new member. 11:35AM
gideon boadu just became a new member. 03:48AM
kimberly sellars-bates just became a new member. 12:25PM
karl spencer just became a new member. 10:22PM
>> more | invite friends