Accounting/Auditing, Computers, Software, Customer Service and Call Center, Information Technology, Internet/E-Commerce, Real Estate, Sales, Web Technology
Job Description
Transaction Coordinator
This position plays a key role in the Central Processing Services team that supports branch offices throughout the region. Support team members are responsible for all aspects of processing real estate transactions, which includes facilitating the transfer of data and documents into a centralized operating system, validating all necessary documentation required for file compliance, and adhering to deal audit guidelines for commission processing. Team members crosstrain to support multiple offices, then concentrate in either commissions or transaction processing related tasks. Who you are: Selfmotivated and able to work independently in a fastpaced, high volume paperless environment Committed to delivering consistently high level of customer service to real estate agents and branch offices Devoted to details, discovering missing, incorrect or incomplete files, then bringing to the attention of agent/office, showing initiative and pursuing solutions Multitasker, capable of prioritizing and processing large number of items concurrently, often under pressure of impending deadlines Team player who aligns with company goals, easily adapts to change and embraces new technology What you'll do: Collect and organize all necessary data and documents to ensure transactions are created promptly and all documents are uploaded properly and systematically Utilize tasks and checklists to manage various stages of transactions, ensuring file compliance, and following any action items through completion Generate friendly reminders and communications to agents/office regarding incomplete or missing documentation as required for processing or commissions audit Process all listings, sales, leases, and referrals in a timely manner with precision, efficiency, and in accordance with standard operating procedures Skillfully calculate, prepare and deliver commission disbursement authorizations for pending sales Carefully review final settlement paperwork with all funds received/paid in order to proficiently process closings and to reduce postclosing deal adjustments Run reports to reconcile and organize data for tracking all upcoming closings, and escalating unpaid deals Additional duties as required by business need and assigned by team lead/supervisor In office support may be required, upon occasion. Qualifications: Experience: At least one year of transaction or commission processing experience. Real estate/mortgage/title industry preferred. Computer skills: Proficiency with Microsoft Office suite. Ability to learn company specific software programs and applications. Communication skills: Strong written and verbal skills to help clearly inform and resolve any issues. LIEF1
