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Job Title: Principal HR Business Partner
Company Name: PetSmart
Location: Phoenix, AZ United States
Position Type: Full Time
Post Date: 05/21/2022
Expire Date: 08/31/2022
Job Categories: Computers, Software, Healthcare, Other, Human Resources, Information Technology, Legal, Counseling, Executive Management, Research & Development, Medical, Nonprofit and Volunteer Services
Job Description
Principal HR Business Partner
About the Team

Our Human Resources team defies all conventional expectations and is a business-connected solutions provider. The work we do directly aligns with the company’s core areas of focus, and we ensure that associates and leaders are ready to support those strategic objectives.  Our HR team is comprised of different departments, including Talent Acquisition, HR business partners, Learning & Development, Compensation & Benefits, and Shared Services. We enable meaningful careers for all and build our Associate Workplace Experience!

About the Job


The Principal Human Resources Business Partner is a strategic business partner to executive and senior leadership at the PetSmart corporate office. This position is a proactive, solution-oriented HR leader focused on driving value to the business. This value will be built on creating a foundation that factors in elements of organizational development, talent management, change management, organizational design, and creating business cases to prove out organizational initiatives and projects. This position is a champion and role model of a positive, diverse, and inclusive culture.



  • Provides strategic HR support to multiple business units at the Home Office. Functions as key business partner with an emphasis in Human Resources.
  • Partners closely with EVPs, SVPs, and VPs within the organizational unit to develop and execute critical business and organizational strategies.
  • Provides leadership, guidance, and counsel on matters related to talent, organizational change, human capital, employee engagement, development, associate relations, and culture.
  • Champions a culture of positive impact, recognition, diversity, and inclusion.
  • Assesses HR implications of the business strategy, identifies opportunities to further meet business needs, and designs solutions.
  • Is a credible coach and confidante to these leadership teams, as well as a strong associate advocate.
  • Promotes an AWEsome Associate Work Experience and the unique associate value proposition offered.
  • Develops and executes HR plans, processes, and programs aligned with business objectives, including organizational design, succession planning, talent management/acquisition, goal alignment, employee engagement and communications.
  • Provides guidance to leadership on talent management/development and succession planning to ensure the right talent capabilities and bench strength are developed to support the business.
  • Investigates and provides counsel on associate relations often in partnership with the business and Legal and makes appropriate recommendations.
  • Uses relevant business data to create justifications, provide metrics, and create business cases to communicate and/or develop strategic HR programs.
  • Serves as change management advocate to positively impact organizational effectiveness; provides guidance and coaching to leadership team on change management.
  • Drives and enables cultural transformation to support a progressive, diverse, and inclusive environment.
  • Collaborates with other HR partners and leaders to share best practices, critical needs issues, and initiatives.
  • Provides coaching and guidance to managers on organizational development related matters, including organizational analysis, strategy, structure and key processes to support organizational/business needs.
  • Coaches and advises on appropriate strategies, programs, and tools to enhance organizational performance and employee engagement.
  • Collaborates with senior colleagues and shared resources in the centers of expertise in order to apply sufficient HR resources to meet the business needs.



  • Bachelor's degree in Business or related field from a four-year college or university preferred.
  • Minimum of 7 - 10 years of experience supporting executive-level clients in an HR generalist capacity.
  • An equivalent combination of education and experience may substitute for the minimum qualifications.



  • Yes.


  • Demonstrated experience in business partnership.
  • Demonstrated strategic thinking and delivery with proven, measurable results.
  • Strong talent management, leadership development, performance management, and org development experience.
  • Must be able to prioritize multiple, conflicting priorities with a proactive approach and enterprise focus.
  • Demonstrated success in creating an environment of trust with clients where integrity is unquestioned; can effectively utilize negotiation and conflict resolution skills when needed.
  • Ability to analyze HR metrics for use in developing goals and driving key business strategies and objectives.
  • Excellent interpersonal, influencing and communications skills with all levels of the organization required.
  • Maintains knowledge of industry trends and employment legislation and ensures business compliance.
  • Proficiency in using Microsoft software: Excel, Word, PowerPoint.



  • SPHR/PHR certificate preferred.



The physical demands and work environment are characteristic of those found in a typical office environment.  Reasonable accommodations may be made to enable those with disabilities to perform essential functions.



About the Culture

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • A work-life balance and family events such as movie nights, art events and holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • Starbucks cart—productivity at its finest!
  • “Lil’ Paws” learning center and onsite daycare facility
  • Volunteer events with PetSmart Charities
  • Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
  • Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
  • Explore PetSmart Benefits here: https://benefits.petsmart.com/
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Contact Information
Company Name: PetSmart
Company Description:

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