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Job Title: Manager, Programs (Location: JFK Medical Center - Palm Beach)
Location: Atlantis, FL United States
Position Type: Full Time
Post Date: 05/23/2022
Expire Date: 07/23/2022
Job Categories: Other
Job Description
Manager, Programs (Location: JFK Medical Center - Palm Beach)
The Manager, Programs oversees and coordinates the day-to-day operations of the assigned University programs in accordance with the institution’s academic and strategic missions. The incumbent operates with the goal of delivering high quality programs to the University faculty and staff and other key stakeholders. Furthermore, the Manager, Programs provides guidance and mentorship to program staff to encourage talent development.

1. Plans, implements, evaluates, and monitors organization-wide development programs.
2. Implements project plans related to the delivery of new and on-going professional
development programs.
3. Works with internal stakeholders so that the program runs efficient and effectively.
4. Evaluates and measures the effectiveness of assigned programs.
5. Ensures that operations are managed within authorized budgets.
6. Collects, manages, and reports program data .
7. Develops and cultivates relationships and partnerships with various external entities and organizations to further department functions.
8. Recruits, supervises, evaluates, and disciplines department staff to ensure optimum performance.
9. Establishes and continuously assesses the effectiveness of the internal controls within the unit and compliance with University policies and procedures. Ensures employees are
trained on controls within the function and on University policy and procedures. This list of duties and responsibilities is not intended to be all-inclusive and may be expanded to
include other duties or responsibilities as necessary.


1. Oversee the day-to-day operations of the Orthopaedic Surgery Residency program.
2. Assists the Program Director (PD) and Associate Program Director(s) (APDs) in developing and maintaining the educational quality of the training pr ograms and ensuring compliance with ACGME accreditation standards and other regulatory requirements.
3. The Manager, Programs functions as a liaison between the PD, APDs, residents/fellows, GME Office, participating sites, and other departments, and must be knowledgeable about patient
care/operational activities at the various training sites in which their residents rotate.
4. Communicate with GME constituents (GME Office, department, faculty, residents/fellows, ACGME, ABMS specialty board) on a regular basis or as needed.
5. Interpret ACGME requirements, American Board of Orthopaedic Surgery policies, UM GME policies and procedures, and other policies as applicable, and develop program policies and procedures based on external requirements.
6. Meet with PD and APDs on a regular basis to keep them apprised of important issues related to the program and trainees.
7. Administer the resident management system for the programs, including maintaining r esident demographics data; resident/fellow schedules, importing program and rotation goals and objectives; conferences attendance tracking; and ensuring timely completion of duty hour reports.
8. Ensure residents submit case/procedure log data in appropriate systems as required by the Orthopaedic Surgery Review Committee (ADS).
9. Manage confidential and critical materials, issues and communications.
10. Identify areas for programmatic improvements and develop initiatives to address weaknesses.
11. Manage and coordinate ACGME site visits for the residency programs, including preparation of the site visit documentation. Along with PD and APDs help prepare program, faculty, and residents for site visit; arrange meeting rooms; ensure required documents are available to site visitor as requested; and serve as key participant in the site visit.
12. In consultation with the PD and APDs, develop and maintain resident/fellow schedules, including annual rotation schedules, call schedules, and clinic schedules.
13. Assist PD and APDs in development of program evaluations that measure resident/fellow performance, faculty performance, educational content of rotations, and the program, ensuring these are written in competency-based language, as necessary.
14Identify methods for obtaining evaluations by outside evaluators, including nurses, patients/patient families, staff, students, peers, technicians, etc. (e.g. 360 evaluations).
15.In collaboration with the PD and APDs, establish policies and procedures for candidate recruitment.
16. Update and manage program information in ERAS (Electronic Residency Application Service) or appropriate matching service for the specialty.

17. Ensure adherence to National Resident Matching Program (NRMP) requirements and deadlines.


Bachelor’s Degree in relevant field

Minimum 4 years of relevant experience. Previous experience working in Graduate Medical Education and familiarity with ACGME requirements strongly preferred
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