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Job Title: Employee Relations Consultant - Time Away
Location: San Antonio, TX
Position Type: Full Time
Post Date: 05/25/2022
Expire Date: 08/01/2022
Job Categories: Consulting Services, Finance/Economics, Financial Services, Human Resources, Information Technology, Military, Executive Management, Research & Development
Job Description
Employee Relations Consultant - Time Away

At Wells Fargo, we are looking for talented people who will put our customers at the center of everything we do. We are seeking candidates who embrace diversity, equity, and inclusion in a workplace where everyone feels valued and inspired.

Help us build a better Wells Fargo. It all begins with outstanding talent. It all begins with you.

About this role:

Wells Fargo is seeking an Employee Relations Consultant in Human Resources as part of Employee Relations Time Away Consulting team. For additional information on this line of business, refer to the external Careers Site at www.wellsfargojobs.com.

In this role you will:

  • Identify and analyze employee relation issues, of a diverse scope, that require in-depth review of broadly defined policies, practices, and legislation to evaluate overarching risk with consult and decisions, as it relates to the company's time away policies
  • Provide front line support in the prevention, investigation, resolution, and referral of employee relations problems with respect to the company's time away policies
  • Review and analyze issues related to employee relations at all levels
  • Communicate, guide, and educate of core or common Employee Relations or Human Resource policies
  • Maintain accurate, timely, and required documentation of activities in case management system to ensure quality employee relations records and metrics
  • Research employee relations trends and issues and provide consult to managers to build a correct action and ongoing monitoring plan
  • Collaborate with other centers of excellence such as HR Business Partners, the Law Department, and/or Internal Investigations
  • Maintain ability to work in a fast-paced environment and effectively manage competing priorities, including the ability to handle a high volume of cases at one time

Required Qualifications:

  • 2+ years of employee relations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • 2+ years of employee relations consulting experience
  • 2+ years of experience applying knowledge of policy, employment laws and regulations to solve a problem
  • 2+ years of experience analyzing employee relations trends, issues, and provide consultation to build employee relations solutions such as corrective action for formal warnings and ongoing monitoring plans 
  • 1+ year of experience with employee relations consultation on city ordinance, state statute and federal regulation policy related to time away and leaves of absence
  • Ability to manage a high volume of Employee Relations cases
  • Experience using a case management system
  • Employee relations consultation experience with Lincoln Financial, Accommodations Management, and Leave Operations
  • Strong conflict resolution skills
  • Strong influence skills 
  • Ability to work independently effectively in a virtual team environment 
  • Highly refined and professional verbal and written communications 
  • Experience utilizing multiple technologies to research and identify information, manage cases, and provide documentation to support and defend decisions

Job Expectations:

  • Required locations listed below. Relocation assistance is not available for this position.
  • Phoenix, AZ; Des Moines, IA; Minneapolis, MN; Charlotte, NC; Raleigh, NC; San Antonio, TX; Irving, TX; St Louis, MO; Salt Lake City, UT
  • This position will require onsite presence in a hybrid arrangement at one of the following locations
    • 8740 Research Drive, Charlotte, NC
    • 1525 W WT Harris Blvd, Charlotte, NC
    • 11625 N. Community House Road, Charlotte, NC
    • 301 S. Tryon Street, Charlotte, NC
    • 550 S. 4th Street, Minneapolis, MN
    • 7001 Westown Parkway, West Des Moines, IA
    • 4101 Wiseman Blvd, San Antonio, TX
    • 5000 Riverside Rd, Irving, TX
    • 250 E John Carpenter Frwy, Irving, TX
    • 1400 S. Main St, Grapevine, TX
    • 2222 W Rose Garden Ln, Phoenix, AZ
    • 2600 S. Price Rd, Chandler, AZ
    • 2801 Market St, Saint Louis, MO
    • 1100 Corporate Center Dr, Raleigh, NC
    • 5201 W. Amelia Earhart Dr. Salt Lake City, UT

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

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