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Job Title: Global Strategic Account Manager (Remote, US East Coast)
Company Name: Thermo Fisher Scientific
Location: Providence, RI
Position Type: Full Time
Post Date: 05/27/2022
Expire Date: 07/10/2022
Job Categories: Biotechnology and Pharmaceutical, Finance/Economics, Information Technology, Internet/E-Commerce, Sales, Executive Management, Quality Control, Research & Development, Web Technology
Job Description
Global Strategic Account Manager (Remote, US East Coast)

Global Strategic Account Manager (REMOTE, US East Coast)

The Global Strategic Account Manager is part of the commercial organization supporting the BioProduction Division portfolio which provides biotechnology and biopharmaceutical customers with integrated ​​solutions across the entire bioproduction workflow. Our technologies include:​ Cell Culture; Cellular Medicine; Chromatography; Pharma Analytics; Single Use Technologies; Production Chemicals and GMP Supply Chain Services.

This position leads the corporate relationships with BioProduction (BPD) Core strategic customers and partners and reports to the Global Director of Sales, BioProduction Core Accounts.


  • Maintain and develop strategic relationships, enhancing corporate relationships and business with prioritized clients.
  • Focus on moving up the value chain at strategic accounts and developing peer-to-peer relationships across functions.
  • Coordinate division-wide resources to provide comprehensive solutions, based on the entire product and services portfolio across all BPD and regions.
  • Ensure alignment of strategy and collaboration between the customer and BPD in order to build effective alliances, based around a multi-year plan to increase business and value delivered.
  • Lead in a matrix structure by:
    • coordinating current teams that deal on the field with customers. Lead thru dotted lines 10-15 customer facing Account Managers from our various divisions (Core, OEM, BioProduction, Service) within a multi-cultural environment.
    • Organizing and facilitating the involvement of other cross-functional teams (ie. Quality, Supply Chain, Operations, etc) as necessary to manage a successful account relationship.
  • Negotiate with knowledge and capacity in dealing with highly complex relationships with clients (which could be at the same time customer / partners / competitors / suppliers) within a multi-cultural context.
  • Understand the life sciences/BPD industry and market trends, as well as readily assimilate technical knowledge and translate into business opportunities.
  • Experience creating Strategic Account Plans and/or use of 'Gold Sheets' as part of standard work procedure.
Minimum Qualifications:
  • Bachelor’s degree required, strong preference to life sciences degree. Advanced scientific degree and an MBA preferred.
  • Working knowledge of Bioprocessing such as Cell Culture; Cellular Medicine; Chromatography; Pharma Analytics; Single Use Technologies; Production Chemicals and GMP Supply Chain Services.
  • 5-7 years' experiences with strategic account management for large and complex accounts.
  • Experience and proven ability to negotiate contracts including global multiyear agreements for all BPD business segments. Knowledge of professional processes in place at BPD support departments (B2B, Pricing, Finance, Customer Care, Quality, Supply Chain).

Position may require Covid-19 vaccination and/or routine testing, per client discretion. As a requirement to be onsite at Thermo Fisher Scientific this position requires vaccination status disclosure upon employment.

At Thermo Fisher Scientific, each one of our 100,000 extraordinary minds have a unique story to tell. Join us and contribute to our singular mission—enabling our customers to make the world healthier, cleaner and safer.

Apply today! http://jobs.thermofisher.com

Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Accessibility/Disability Access

Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.

*This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.

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Contact Information
Company Name: Thermo Fisher Scientific
Company Description:

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