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Job Title: Health Technician Program Coordinator (Ophthalmology)
Company Name: Veterans Health Administration
Location: Palo Alto, CA
Position Type: Full-Time
Post Date: 08/11/2022
Expire Date: 10/31/2022
Job Categories: Administrative and Support Services, Healthcare, Other, Healthcare, Practitioner and Technician, Military, Executive Management, Quality Control, Research & Development, Medical, Nonprofit and Volunteer Services
Job Description
Health Technician Program Coordinator (Ophthalmology)
Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. BASIC REQUIREMENTS Citizenship. Citizen of the United States. Experience and Education
Experience. One year of experience in a health care field, such as but not limited to nursing, medical assistant, or health technician. OR,
Education. Two years above high school with a minimum of six semester hours directly related to a health care field or associate's degree in a health care related degree. OR,
Experience/Education Combination. Equivalent combinations of experience and education are qualifying. Examples are listed below: Six months of experience in the health care field; and one year above high school; or Six months of experience in the health care field and successful completion of a course for health care technicians, hospital corpsmen, medical service specialists, or ophthalmology technicians given by the U.S. Armed Forces; or Six months of experience in the health care field and completion of an independent study course in Ophthalmic Medical Assisting. Certification. All applicants must be certified as a Certified Ophthalmic Assistant (COA) with the Joint Commission on Allied Health Personnel in Ophthalmology (JCAHPO). The COA certification is JCAHPO's entry-level certification examination for a Health Technician (Ophthalmology). Exception. For grade levels at or above the full performance level the candidate must be certified. Loss of Credentials. A Health Technician (Ophthalmology) who fails to maintain the required certification must be removed from the occupation, which may also result in termination of employment. Grandfathering Provision. Employees may be reassigned, promoted up to and including the full performance (journeyman)level, or changed to lower grade within the occupation, but may not be promoted beyond the journey level or placed in supervisory or managerial positions. Foreign Education. To be creditable, education completed outside the U.S. must have been submitted to a private organization that specializes in the interpretation of foreign educational credentials and such education must have been deemed at least equivalent to that gained in conventional U.S. programs. Physical Requirements. May be required to undergo and pass a pre-employment physical. English Language Proficiency. Health Technicians (Ophthalmology) must be proficient in spoken and written English as required by 38 U.S.C. 7402(d) and 38 U.S.C. 7407(d). GRADE REQUIREMENTS
In addition to the basic requirements for employment, the following criteria must be met, Health Technician Program Coordinator (Ophthalmology), GS-11 Experience. One year of experience equivalent to the GS-10 grade level. Experience includes the following: Performing complex assignments and program management duties. Overseeing the integration between ophthalmic medical devices and the electronic medical record system. Supervising and managing direction of staff and interactions of Health Technicians with affiliate ophthalmology residents. Planning and directing the ophthalmology staff activities in a clinical environment. Supervising a section or work unit. Preparing work assignments, monitoring clinical performances of ophthalmology staff, volunteers, and/or students. Conducting performance appraisals. Assuring compliance with accrediting agency and regulatory requirements, and the quality management program. Initiating corrective action. Assuring orientation and competency assessment of assigned staff. Developing policies and procedures. Managing document control. Developing performance standards, position descriptions and functional statements. Managing administration of assigned area to include budget execution. Maintaining interdepartmental relations with other services to accomplish medical center goals. Planning, assessing, and evaluating programs to ensure proper coordination between care delivered by the program and overall delivery of healthcare within the facility, or coordination of non-VA care. Demonstrated Knowledge, Skills, and Abilities (KSA). In addition to the experience above, the candidate must demonstrate all of the following KSAs: Ability to perform the full range of supervisory duties, which includes responsibility for assignment of work to be performed; competency assessments; performance evaluations; selection of staff; and recommendation of awards, advancements, and when appropriate, disciplinary actions; Ability to analyze clinically appropriate data and make recommendations to optimize quality, efficiency, performance, and productivity within service; Advanced understanding of interdisciplinary issues and VA organizational structure to serve as liaison between eye care and other programs that would affect coordination of care, healthcare access, program evaluation, assessment and planning for future needs; and Demonstrated leadership and managerial skills in interpersonal relations and conflict resolution to deal with employees, team leaders, providers and managers. Preferred Experience: At least three years of full-time experience as a certified Ophthalmic Technician. Current certificate as a Certified Ophthalmic Assistant (COA), Certified Ophthalmic Technician (COT), or Certified Ophthalmic Medical Technologist (COMT). Current BLS provider card issued by the American Heart Association (AHA) or Military Training Network. One year of experience in an eye clinic leadership role. Prior work experience as a manager. Experience in Vision screening; Intraocular pressure assessment using Tonopen; Autorefraction; OCT imaging; FA imaging; Automated visual field testing; Intraocular lens biometry measurements using IOLMaster, Lenstar, or similar; A- and/or B-scan ultrasonography; Corneal topography; Manual keratometry; Preparation for minor procedures; Preparation for intravitreal injections; Refraction (manifest refraction). References: VA HANDBOOK 5005/98 PART II APPENDIX G52, February 7, 2018 The full performance level of this vacancy is GS-11. Physical Requirements: The position requires the operation of multiple devices for the examination of patients. Dexterity of hand-eye and hand-eye-foot coordination is essential and testing may involve standing for extended periods of time with arms at shoulder height. Frequent stooping, bending, or kneeling is required. You must have excellent corrected binocular vision to perform the complex duties required.
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Company Name: Veterans Health Administration
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