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Job Title: Program Support Assistant
Company Name: Veterans Health Administration
Location: Palo Alto, CA
Position Type: Full-Time
Post Date: 08/12/2022
Expire Date: 09/30/2022
Job Categories: Agriculture, Forestry, & Fishing, Customer Service and Call Center, Information Technology, Internet/E-Commerce, Other / General, Web Technology, Nonprofit and Volunteer Services
Job Description
Program Support Assistant
To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 08/30/2022. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-06 position you must have served 52 weeks at the GS-05. For the GS-07 position you must have served 52 weeks at the GS-06.The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. Selective Placement Factor: This position includes a Selective Placement Factor (skill, knowledge, ability or other worker characteristic basic to -and essential for- satisfactory performance of the job). Selective Placement Factors are a pre-requisite to appointment and represent minimum requirements for a position. Applicants who do not meet it are ineligible for further consideration. Technical Competence You may qualify based on your experience as described below: Specialized Experience for the GS-06: You must have one year of specialized experience equivalent to at least the next lower grade GS-05 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Skill in communicating with a variety of internal and external clients and customers; Knowledge of an organization's mission and functions as well as program policies and procedures, rules and regulations; Ability to a identify and analyze problems, using sound reasoning for resolutions; Ability to manage projects. MUST REFLECT IN RESUME - NO ASSUMPTIONS WILL BE MADE! Specialized Experience for the GS-07: You must have one year of specialized experience equivalent to at least the next lower grade GS-06 in the normal line of progression for the occupation in the organization. Examples of specialized experience would typically include, but are not limited to: Knowledge of an organizational structure, needs and goals as it relates to an organization; Knowledge in a variety of computer programs and databases; Proficient in the use of Microsoft word, and Microsoft excel and maintaining database management; Skill in preparing correspondence and reports using scientific terminology; Ability to communicate verbally and in writing using correct grammar; Skill in communicating in a professional manner with a variety of clients and customers from within the organization and external customers. MUST REFLECT IN RESUME - NO ASSUMPTIONS WILL BE MADE! You will be rated on the following Competencies for this position:
Customer Service (Clerical/Technical)Organizational AwarenessProblem SolvingProject ManagementTechnical Competence Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. Physical Requirements: The incumbent must have the ability to concentrate amid distractions and frequent interruption. The work is sedentary. Typically, the employee sits comfortably to do the work. However, there may be some walking, standing, bending, carrying of light items such as papers, books, or small parts. The majority of the time will be spent at the desk working on the computer. Some travel to the Stanford campus periodically is required. For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.
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Contact Information
Company Name: Veterans Health Administration
Website:https://www.usajobs.gov:443/GetJob/ViewDetails/670693700?utm_source=hbcuconnect&utm_medium=job_feed&utm_campaign=ar_vha_job_boards_feeds&utm_content=0303
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