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Job Title: Automation Business Analyst
Company Name: PetSmart
Location: Phoenix, AZ United States
Position Type: Full Time
Post Date: 08/14/2022
Expire Date: 11/16/2022
Job Categories: Accounting/Auditing, Advertising/Marketing/Public Relations, Computers, Software, Finance/Economics, Healthcare, Other, Human Resources, Information Technology, Sales, Purchasing, Quality Control, Research & Development, Medical, Nonprofit and Volunteer Services
Job Description
Automation Business Analyst
About the Team

Our Finance team ensure we are accountable and on track to company strategies. Their responsibilities include forecasting, in-season management, and analysis across business units. From sales and margin to operations and expenses, our Finance team provides consistent, accurate information to cross-functional partners to support PetSmart's growth initiatives.

About the Job


The Automation Business Analyst is a high-visibility role that acts as the key driving force to keep the Intelligent Automation CoE’s projects continuously moving forward. The Automation Business Analyst achieves this by proactively engaging with all areas and levels of the enterprise to seek out automation opportunities, prioritize them, and manage the resulting projects from ideation through design, development, testing, acceptance and release. The below list of responsibilities provide more detail.

  • Engage with many teams throughout the enterprise (Home Office, Distribution Centers and Stores) to deliver value via process optimization and automation – focusing on utilizing the tools of the Intelligent Automation CoE – UiPath, Alteryx, ServiceNow, etc.
  • Coordinate conversations with stakeholders and automation development resources to design optimal solutions for optimizing and streamlining business process, leveraging automation tools where appropriate.
  • Proactively identify value opportunities and cross-departmental business challenges; Analyze and document process flows and assess the value of automation in support of the CoE’s ongoing prioritization efforts.
  • Manage multiple automation projects simultaneously -- engage stakeholders and drive project resources to see projects through from ideation to release.
  • Facilitate and lead workshops and meetings to engage internal teams for additional process discovery and to evangelize the capabilities of the Automation CoE.
  • Coordinate and lead recurring internal CoE meetings to ensure project tasks and deliverables satisfy project requirements, meet quality standards, and are handled efficiently.

Support the CoE lead in compiling and maintaining automation program performance reporting.



  • Bachelor’s degree in Information Systems, Project Management, Information Technology, Business Management, Accounting, Industrial Engineering or have significant and relevant experience
  • At least two years’ experience in a project management or technical business analyst role that required liaising business and IT personnel.
  • Deep understanding of operations optimization, process analysis, process modelling and/or process automation
  • Excellent knowledge of the Microsoft Office suite – especially Excel and PowerPoint
  • Experience or familiarity with one or more of the following tools is advantageous: Alteryx, UiPath, ServiceNow

Experience in one of the following functional areas is helpful: Finance, Purchasing, Marketing/Customer Relationship Management, HR, Merchandising, or Supply Chain Management


About the Culture

Our home office offers outstanding amenities in a fun and rewarding workplace including:

  • Pet friendly environment, bring your pets to work!
  • A work-life balance and family events such as movie nights, art events and holiday festivals
  • “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
  • “Sit & Stay” Café serving fresh breakfast and lunch options
  • On-site coffee bar
  • “Lil’ Paws” learning center and onsite daycare facility
  • Volunteer events with PetSmart Charities
  • Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
  • Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
  • Explore PetSmart Benefits here: https://benefits.petsmart.com/
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Contact Information
Company Name: PetSmart
Company Description:

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