About this role:

Wells Fargo is seeking a Field Inspector - Senior Rail Operations Specialist.

In this role, you will:

• Conduct physical inspections of rail cars to determine condition, suitability for service, and mechanical issues or deficiencies.
• Identify and allocate rail car maintenance requirements between responsible parties according to lease and other contractual obligations.
• Prepare detailed reports and analyses of inspection results.
• Lead resolution of customer issues regarding the functioning of rail cars in their service.
• Inspect and audit contract shops to ensure adherence to quality standards, regulatory requirements, and Wells Fargo Rail (WFR) estimating/invoicing/administrative procedures.
• Develop vendor and customer relationships based on the principles of responsiveness, ease of doing business, and integrity.
• Provide recommendations to WFR's business development and commercial teams regarding acquisition, remarketing and management activities.
• Evaluate contract shop internal processes and controls and work with vendors to recommend and implement process and quality improvements, and tooling enhancements.
• Participate in complex initiatives and deliverables within Rail Operations that impact the existing and new rail car and fleet assets.
• Contribute to large-scale planning to multi-functional deliverables, recommend enhancements and procedural changes to maximum operational efficiency, quality, compliance and tooling enhancements
• Review moderately complex business, and operational challenges that require an in-depth evaluation of variable factors
• Provide guidance and subject expertise to less experienced team with interpreting and understanding complex Association of American Railroads Interchange Rules and Recommended Practices and internal company policies and procedures
• Independently resolve moderately complex issues and lead team to meet functional area process deliverables
• Leverage solid understanding of the functions, policies, procedures and ensure activities are in compliance with AAR and FRA regulations and requirements and US DOT regulatory standards
• Collaborate and consult with peers, colleagues and managers to resolve issues and achieve goals

Required Qualifications, US:

• 4+ years of Rail Operations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

• Rail car repair certification preferred
• Strong knowledge of rail operations industry
• Strong problem-solving, analytical, and auditing skills
• Strong customer relations and resolution experience
• Excellent oral and written communication including an ability to clearly, concisely, and effectively interact with internal and external customers

Job Expectations:

• This role is 100% remote and requires 2-4 days of travel throughout the week
• Individuals must reside within the Northeast region (PA, OH, WV, NY) or be open to relocating
• Ability to travel over 50% by car (rare occasions by plane)