This role is responsible for delivering consulting project activities (including system implementation/modernization) for medium to long-term engagements requiring varied interpersonal and technical skills.  

• Technical responsibilities include problem identification, implementation, testing, client training, and solution deployment.
• May act as lead analyst on projects and direct the day-to-day activities of other analysts.
• Analyzing complex data and identifying patterns, recommending actions and measuring outcomes.
• Coordination with technical staff to understand business requirements, specifications and processes.
• Market research and understanding of health and human market trends.
• Creating system functional specifications from business requirements.
• Performance is evaluated based on utilization and contractual deliverables.
• Project activities include interaction with company and client managers and cost/schedule monitoring.
• Identifies additional product/services opportunities in customer organization.
• Regular and predictable attendance required.
• Other duties as assigned.

Education required:

• Bachelor’s degree in related field or at least eight (8) years of relevant experience.
• An equivalent combination of education and experience may be substituted.

Education preferred:  

• Master's degree in related field preferred.

Skills/Experience required:

• Eight (8) years of current, relevant experience. 
• In-depth data and problem analysis skills using industry standard means and tools.
• Ability to translate data into findings and communicate such to peers, management and clients.
• Experience writing detailed plans and reports and creating project deliverables.
• Ability to lead or work as a key member of a team with detail orientation.
• Expertise and currency in government human services, health and/or workforce organizations required.
• Ability to quickly understand health and human service business processes and systems that support these processes.
• Experience creating functional specifications for system solutions from business requirements.
• Experience working effectively with a cross functional team.
• Experience in deadline-oriented work.
• Must possess exceptional organizational, interpersonal, written and verbal communication skills.
• Must be able to communicate effectively and professionally to all segments of the population.
• Proficiency in Microsoft Office Software including Word, Excel, Visio, Project, and other computer software applications required to perform duties of this position.  

Skills/Experience preferred:  

• Knowledge of Child Support or Child Welfare programs preferred.
• Previous experience in consulting activities or professional   services highly desirable.
• Previous experience working as a business analyst on large computer system is highly desirable.
• Experience writing proposals and designing business   solutions applicable to business development and proposal activities is also desired.