Position Summary:

Provide administrative support for the division asset protection (AP) manager and asset protection field staff. Support the AP department through confidential, administrative and technical functions. Act as a liaison with other departments, staff and external business contacts. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion and safety.

Essential Job Functions:

• Provide day-to-day administrative support for managers and staff
• Produce and assemble materials and documents needed for meetings, presentations and training sessions; transcribe letters, memos and reports
• Send Alerts and Be on the Lookout (BOLO) notifications to district and store AP associates
• Collect and organize information for AP surveys and projects
• Review and recap operating statements and approve invoices for payment
• Maintain and disseminate assorted reports and spreadsheets for AP and operations managers
• Facilitate communications between store management, district management and AP staff
• Coordinate AP events, meetings and travel itineraries
• Administer and maintain the division department website
• Act as the division administrator for the AP management system and input reports
• Maintain confidential investigation files for the AP staff
• Manage the filing of case reports and the preservation of all evidence for hearings and legal proceedings
• Serve as a liaison between third party civil recovery vendors and the division for the management of the civil recovery program
• Interact with district attorneys to facilitate the collection and distribution of court-ordered restitution payments
• Assist with the enrollment of division office associates in card access and alarm systems
• Assist with payroll and track schedules of AP specialists to facilitate any necessary corrections
• Interact with various law enforcement agencies and the AP representatives of other retailers regarding activity requiring investigation or research; interact with various vendors and contractors throughout investigations
• Provide customer service that makes customers, vendors and associates feel welcome and appreciated
• Must be able to perform the essential functions of this position with or without reasonable accommodation

Minimum Position Qualifications:

• Excellent phone, communication and multi-tasking skills; good typing and filing skills
• Ability to maintain confidentiality, write reports and correspondence and read/understand operating statements
• Proficient in Microsoft Office; ability to learn new computer programs
• Demonstrated customer service skills
• Self-motivated/directed; strong organizational, prioritization and planning skills
• Demonstrated professional demeanor and ability to follow through

Desired Previous Job Experience:

• Experience supporting multiple managers
• Familiarity with Kroger systems; ability to run reports from applications

Leadership Behaviors: Achieves Results through Teamwork, Coaches and Develops Others, Communicates Effectively and Candidly, Executes with Excellence, Leads Change and Innovation, Leads through Positive Influence, Provides Clear and Strategic Direction, Puts the Customer First. For more information on the Kroger Leadership Behavior model, click here.

Education Level: High School Diploma/ GED Required
Required Travel: Up to 25%
Required Certifications/Licenses: None
Regions:Mountain

States: Colorado; Alabama; Alaska; American Samoa; Arizona; Arkansas; California; Connecticut; Delaware; District of Columbia; Federated States of Micronesia; Florida; Georgia; Guam; Hawaii; Idaho; Illinois; Indiana; Iowa; Kansas; Kentucky; Louisiana; Maine; Marshall Islands; Maryland; Massachusetts; Michigan; Minnesota; Mississippi; Missouri; Montana; Nebraska; Nevada; New Hampshire; New Jersey; New Mexico; New York; North Carolina; North Dakota; Northern Mariana Islands; Ohio; Oklahoma; Oregon; Palau; Pennsylvania; Puerto Rico; Rhode Island; South Carolina; South Dakota; Tennessee; Texas; Utah; Vermont; Virgin Islands; Virginia; Washington; West Virginia; Wisconsin; Wyoming
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