Company Name: |
PetSmart |
Location: |
Phoenix, AZ United States |
Position Type: |
Full Time |
Post Date: |
04/17/2024 |
Expire Date: |
06/16/2024 |
Job Categories: |
Advertising/Marketing/Public Relations, Computers, Software, Healthcare, Other, Information Technology, Installation, Maintenance, and Repair, Internet/E-Commerce, Retail/Wholesale, Sales, Publishing, Medical, Web Technology, Nonprofit and Volunteer Services |
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Sr. Site Merchandiser
About the Team
The Digital team focuses on delivering a superior customer experience on petsmart.com and our mobile app. The team also guides revenue and profit growth for the digital business. Digital team associates focus on delivering initiatives that help our pet parents find and discover products, bring enterprise priorities to life digitally, design new user experiences, build new features and capabilities, and manage key omni-channel programs. We work to showcase our brand digitally through the lens of expertise and love and to provide a personalized experience for our consumers. The team takes a data-driven approach and leverages quantitative and qualitative insights to optimize the experience and make business decisions. About the Location
Hybrid Position: This position may be considered Hybrid based on PetSmart’s FlexSmart policy and business needs. A Hybrid work arrangement is considered to be a blend of onsite and remote work activity. Associates with a Hybrid work arrangement have a work space at Phoenix Home Office and can be required to come onsite between 1-5 days a week as determined by leadership and based on business needs. About the Job
The Senior Site Merchandiser (eCommerce) is essential in translating and implementing merchandising and Digital strategy into the online shopping experience. The Senior Site Merchandiser will be responsible for implementing fundamental aspects that create the functionality of the e-commerce business and driving customer-centric experiences to grow their respective business. The person in this position will work closely with Buying and Marketing teams to enhance and merchandise the online assortment, elevate key events, and deliver a seamless customer journey. - Manages day-to-day responsibilities of the of the e-commerce site, inclusive of publishing content, analyzing and acting upon business trends, and site maintenance
- Serves as subject matter expert to round table partners
- Proof marketing materials to ensure clarity of messaging and optimized landing destinations
- Supports and assists with key E-Commerce initiatives, IT projects, presentations, reports or any other assigned tasks
- Work closely with cross functional team to create new digital experiences which fulfill PetSmart’s “Anything for Pets” promise
KEY COMPETENCIES attributed to creating service include, but are not limited to the following:
Knowledge Skills and Abilities - Highly organized with effective time management and project management skills
- Ability to initiate multiple projects
- Ability to manage tight deadlines in a fast-paced environment
- Ability to identify process improvement opportunities and trends
- Ability to work independently with minimal direct oversight
- Proven ability to manage against change in an ambiguous environment
- Coachable and passionate for continuous self-improvement
- Excellent problem-solving skills – able to identify, analyze and propose solutions to various technical and business issues
- Excellent computer skills, including proficiency with Microsoft office applications, including intermediate capabilities with Excel and Word
- Exhibit professional and entrepreneurial initiative
EDUCATION and/or EXPERIENCE - Bachelors degree in Business, Merchandising, Marketing or equivalent work experience
- 3+ years of Merchandising, E-Commerce or Analyst experience
About the Culture
At PetSmart, we work hard to create a culture where every associate feels like they truly belong and we celebrate the unique stories, backgrounds, and experiences our associates share. These experiences not only bring new perspectives in shaping our Belonging culture but they’re core to PetSmart’s success. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You just may be the ideal candidate for this role, and if not this one, perhaps another position. Our home office offers outstanding amenities in a fun and rewarding workplace including: - Pet friendly environment, bring your pets to work!
- On-site Dog Park
- “Top Dog” gym with equipment, fitness classes, massage therapists and personal trainers
- “Sit & Stay” Café serving fresh breakfast and lunch options
- On-site coffee bar
- “Lil’ Paws” learning center and onsite daycare facility (associate paid)
- Volunteer events with PetSmart Charities
- Learn more about #LifeAtPetSmart here: https://www.lifeatpetsmart.com/life-at-petsmart/
- Check out Associate stories and share in some celebrations at PetSmart: https://www.blog.lifeatpetsmart.com/
- Explore PetSmart Benefits here: https://benefits.petsmart.com/
- If you don't already live in the Phoenix area here's a guide to the area: Welcome to Phoenix Guide
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