We are seeking an Inside Sales Representative to join our team! You will resolve customer questions and offer solutions to drive company revenue. Inside sales representatives have the responsibility of both sales and support, working in concert with their partner and lead account representative, the Outside Sales Representative. They will conduct online research of potential clients, call to qualify new prospects and build an organizational profile, prospect (individual) profiles, as well as project profiles and maintain company and client data within the Customer Relationship Management (CRM) software. They will also generate and further develop qualified leads from Telesales and turn over qualified leads to outside sales representatives and book client-facing appointments. Lastly, they will provide a high-level of direct customer support and administrative support for their respective sales team.

Responsibilities:

• Present and sell company products and services to new and existing customers
• Prospect and contact potential customers
• Reach agreed upon sales targets by the deadline
• Resolve customer inquiries and complaints
• Set follow-up appointments to keep customers aware of latest developments
• Create sales material to present to customers

Qualifications:

• Previous experience in sales, telemarketing, or other related fields
• Familiarity with CRM platforms
• Ability to build rapport with clients
• Strong negotiation skills
• Deadline and detail-oriented

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. To the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.