Essential Duties and Responsibilities:
- Offer comprehensive case management services to a caseload of program participants facing significant obstacles to employment.
- Utilize specialized expertise to address unique challenges faced by participants on long-term Cash Assistance, those with a history of sanctions or program non-compliance, or individuals with ex-offender status.
- Consider and evaluate barriers to employment when determining appropriate program placements for participants.
- Conduct job readiness screenings and assessments to gauge participant readiness for employment.
Evaluate participants' needs for Back to Work services and assist in formulating individualized Employment Plans.
- Direct applicants and participants to suitable program components, ensuring their engagement in beneficial services.
- Oversee and coordinate all project services provided to each participant, ensuring comprehensive support.
- Connect program participants with community resources such as long-term and emergency childcare services, providing follow-up to ensure effective service delivery.
- Offer employment counseling and job leads, facilitating job placement and retention for participants.
- Provide ongoing support to maintain stability in employment, coordinating retention activities as needed.
- Initiate non-compliance procedures and manage the process for participants who fail to meet program requirements.
- Regularly engage in workgroups and committees focused on assessing customer needs, enhancing services, and implementing innovative strategies.
- Perform additional duties as directed by management.
- High school diploma or GED required and 4+ years of relevant professional experience required, or equivalent combination of education and experience.