Diverse Architecture, Planning and Interiors Firm

Location: Pleasanton, Ca. 94588

Salary: $150k - $155k per annum.

Hybrid: 3 days onsite, 2 days remote

Seeking a Director - Information Technology who will provide strategic direction and focus for the technology needs of the company, manage IT operations to maximize service and reliability, and actively partner with internal stakeholders to align technology with the business needs. This individual manages IT staff and maintains overall responsibility for customer service, system performance, project management, service quality, information security, operating budgets, and appropriate risk management. This is a highly collaborative role that involves working closely with other business leaders to support, facilitate, and drive the ongoing pursuit of improvement and innovation.

This is a hybrid position, requiring a minimum of 3 days per week onsite at our Pleasanton, CA office.

ESSENTIAL DUTIES AND RESPONSIBILITIES:
Leadership

• Oversees the day-to-day operations of the IT department ensuring that technology aligns with business strategies and core values.
• Understands the business goals and translates strategy to specific functional needs and challenges of using technology to push the organization forward.
• Manages IT staffing, including recruitment, supervision, scheduling, career development, evaluation and disciplinary actions.
• Oversees the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems and platforms.
• Ensures the provision of end-user services, including help desk and technical support services.
• Manages financial aspects of the IT department, including purchasing, budget review and management.
• Develops, implements and ensures policies and procedures are followed, including those for system architecture, security, disaster recovery, standards, purchasing, and service provision.
• Proactively identifies mission-critical IT issues and informs Managing Director in a timely manner, including but not limited to system failures and recovery processes, needs for timely IT investments and rollouts of specific IT projects and initiatives.
• Exhibits leadership in contributing to a positive atmosphere, within the IT Team and across the company.

Operations Management/Functional Duties

• Ensures the safety, reliability, availability and security of the company's information systems across all offices.
• Checks systems to optimize performance and to initiate recovery action after system failures.
• Develops, maintains and tests disaster recovery plans.
• Establishes and controls systems access and security.
• Manages computer operation scheduling, backup, storage and retrieval functions.
• Negotiates and administers vendor, outsourcer, and consultant contracts and service agreements.
• Develops and executes annual action plan and supporting budgets, managing expenses and resources carefully to achieve maximum efficiency and minimize costs; monitors the overall performance of the department.
• Oversees all IT operating and capital expenditures and manages fixed assets, licenses and other departmental resources.
• Prepares and maintains documentation of network configurations and cabling layouts.
• Coordinates and communicates with other departments/teams to understand and meet their requirements.

Company-wide Strategy

• Assesses current technology and engages in continuous process of evaluating the efficacy of the technology infrastructure and services across all offices; benchmarks, analyzes, reports on, and makes recommendations for the improvement and growth of the IT environment.
• Performs analysis of network needs and contributes to design of network architecture, integration and installation.
• Defines controls, policies and standards for our company's technology performance and usage and measures department and system success accordingly.
• Ensures organization's enterprise architecture is flexible enough to adapt to changing program and business needs.
• Stays abreast of industry trends, best practices, and evolution of technologies and leverages relevant emerging technologies to further the company's mission.
• Identifies areas of weakness and contracts with outside experts as directed by Managing Director to ensure the smooth running of the IT infrastructure.
• Travels to other offices as needed.

KNOWLEDGE, SKILLS, & ABILITIES:

• This role requires a strategic thinker with excellent leadership skills and a passion for driving digital transformation.
• Strong project management skills combined with self-motivation to anticipate and develop solutions combined with the ambition and patience to execute at a fast pace.
• Knowledge and experience in software selection, implementation, integration, and testing is required, as is a history of delivering successful, on-time, on-budget technology projects.
• Strong understanding of, and experience with, the evaluation of database and other application tools.
• Demonstrated understanding of all elements of IT architecture (including, but not limited to infrastructure, applications, data management, redundancy, and disaster recovery).
• Ability to act as "change agent" for driving process and continuous improvements, helping teams scale.
• Demonstrated knowledge of IT risk management and security and compliance issues.
• Demonstrated experience establishing IT metrics of success and conducting ongoing evaluations of performance.
• Demonstrated ability to manage and build a strong team of IT professionals.
• Excellent organizational, interpersonal and communication skills, including tact & diplomacy, ability to comfortably relate with technical and non-technical staff, and to persuade and concede appropriately.
• Demonstrated leadership qualities, an ability to lead and motivate others to action, and a commitment to fostering a culture of learning and professional development.
• Highest level of integrity and management of confidential information.
• A positive attitude about the work to be done, co-workers, clients, leadership, and company policies

???????MINIMUM EXPERIENCE, EDUCATION, CERTIFICATIONS:

• Bachelor's degree in computer science or equivalent.
• 10+ years of progressive IT experience, including project and staff management.
• Broad technology experience with an emphasis in Design Technology within the AEC industry preferred.
• Consulting firm experience or other demonstrated customer/stakeholder relationship management is a plus.
• Must be legally authorized to work for any employer in the United States without any restrictions or visa sponsorship.

PHYSICAL REQUIREMENTS:
This position requires visual acuity and manual dexterity sufficient to operate standard office equipment. The employee must be able to sit or stand at a desk for a full shift and lift and/or move up to 50 pounds.

We offer a competitive compensation package based on experience and qualifications. Excellent benefits include medical, dental, and vision coverage. We also offer the opportunity to participate in a pre-tax Flexible Spending plan, Employee Stock Ownership Plan, and 401k.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.