DESCRIPTION OF DUTIES:

• Collaborates with subject matter experts to complete technical publications which may include translated, localized publications.
• Provides feedback and recommendations to authors, translators and proofers based on identified changes during the quality control processes (e.g. editing, review, and building).
• Works with various areas to coordinate and oversee workflow and job volume.
• Identifies and drives areas for improvement and implements corrective action.
• Creates, maintains, communicates, and provides training on style guides, terminology lists, and content for technical documentation in accordance with stakeholder requirements.
• Maintains software version control updates and documentation revision history.
• Provides overflow and coverage support projects when necessary.
• Prioritizes, allocates, and oversees work to the writer/editor pool, monitors progress, provides training and guidance as needed, and is responsible for the overall quality of the end product.
• Proposes and develops processes to automate document creation and maintenance, as well as processing select developer documentation projects.
• May assist in reviewing and editing translations from J/E, E/J.
• Assists in communicating and translating with related departments

• Three (3) to six (6) years of technical documentation quality control experience.
• Experience with review of technical documents in printed and web-ready formats.
• Strong writings skills and in-depth knowledge of English language, grammar, spelling, and punctuation, and familiarity with using and maintaining style guides.
• Strong understanding of high-level programming languages and concepts, and able to read and work with source code comments.
• Solid understanding of tagged file formats such as XML, HTML.
• Familiarity using computer-assisted translation and terminology tools.
• Must be able to effectively edit technical programming documentation for style, terminology, content, logical flow, usability, target audience.
• BS or BA degree in Technical Communications, Computer Science, Engineering, Information Technology, Information Systems, or related field.
• Japanese-Language Proficiency Test (JLPT) N1 certification or equivalent capability.   

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.