Nintendo of America

About Nintendo of America: From the launch of the Nintendo Entertainment System^â„¢ more than 30 years ago, Nintendo’s mission has been to create smiles through unique entertainment experiences. Here at Nintendo of America Inc., we deliver on this mission by partnering closely with Nintendo Co., Ltd., to bring Nintendo’s iconic and cherished franchises including Mario^â„¢, Donkey Kong^â„¢, The Legend of Zelda^â„¢, Metroid^â„¢, Animal Crossing^â„¢, Pikmin^â„¢ and Splatoon^â„¢ across the Americas through our video games, hardware systems, and collaborations with partners on a range of other entertainment initiatives like feature films and theme parks.

We are an equal opportunity employer offering a welcoming and inclusive environment in service to one another, our products, and the diverse consumers and communities we call home. For more information about Nintendo, please visit the company’s website at https://www.nintendo.com/. 

SUMMARY: This role is part of the FP&A, Credits, Payments and Fraud department at NOA, and is responsible for analyzing and processing assigned claims on a timely basis to facilitate settlement with third parties within Nintendo policy and contractual agreements as well as general credit and collections responsibilities for assigned set of accounts.

DESCRIPTION OF DUTIES

• Processes assigned claims to support timely resolution of deductions for all receivables accounts.
• Conducts regular financial analyses and reviews for assigned accounts and, where assigned, suppliers and freight carriers, providing credit recommendations.
• Collects monies owing to Nintendo on a timely basis from all assigned 3rd parties.
• Researches and reconciles claims across all Nintendo entities.
• Maintains account balances within authorized credit limits, taking action as necessary.
• Stays abreast of all current information regarding the financial condition of assigned accounts, ensuring senior management is updated on significant news events.
• Performs month-end GL account reconciliation, where applicable.
• Provides claims information to various Nintendo divisions, as required.
• Assists with queries and evidence gathering for internal and external auditors.
• Coordinates with other departments on the approval of orders for credit release.
• Archives and purges credit files on an on-going basis in accordance with record retention guidelines.
• Assists with special projects as assigned.
• May be required to provide backup assistance within the department when necessary.
• Supports credit management team by performing various assignments, as required, which allow the department to achieve its goals.
• Recommends system and process solutions to management which drive automation and enhance user experiences.

SUMMARY OF REQUIREMENTS

• Minimum of three 3 years applicable experience in dispute resolution
• Experience with Oracle EBS (Order Management/AR/ChRM) or similar tools
• Proficient with Microsoft Office Suite (Excel, Word, Outlook and PowerPoint).
• Experience with digital accounts (e-commerce) a plus
• Experience with customer portals (ex. Amazon Vendor Central) a plus
• Undergraduate degree in Accounting, Business, Finance, a related field, or equivalent combination of education and experience.

Applicants must be legally eligible to work in the United States to be considered. Visa sponsorship is not available for this role.

This position is hybrid in Redmond, WA. Hybrid positions require regular onsite work following the schedule and guidelines for their division. This position is not open to fully remote status at this time.